Terms and Conditions

Welcome to Glitz Food Bank. These Terms and Conditions govern your use of our services and participation in any of our food-saving subscription plans. By registering, subscribing, or making payments, you agree to be bound by these terms.
1. About Glitz Food Bank
Glitz Food Bank is a food-saving and distribution service based in Warri, Delta State, Nigeria. We help individuals and families save gradually through structured subscription plans and receive food items according to their selected package.
2. Eligibility
Our services are available to individuals who provide accurate personal and payment information during registration. By subscribing, you confirm that all information provided is correct and up to date.
3. Subscription Plans
Subscribers must select a food-saving plan that suits their needs and budget. Each plan outlines the duration, contribution amount, and expected food items. Food items are provided based on the plan subscribed to and subject to availability.
4. Automatic Recurring Payments
All subscriptions operate on an automatic monthly recurring payment basis.
By subscribing, you authorize Glitz Food Bank to automatically debit the bank account or debit card provided during registration each month for the agreed subscription amount.
Subscribers are solely responsible for ensuring that sufficient funds are available in their accounts. Failed or declined transactions due to insufficient funds, expired cards, or bank restrictions may result in additional charges from payment processors.
5. Failed Payments
If a payment fails:
Your subscription may be temporarily suspended until payment is successfully completed.
Repeated failed payments may affect food item delivery timelines.
Any transaction charges incurred due to failed payments are the responsibility of the subscriber.
6. Changes to Subscription Plans
Requests to upgrade, downgrade, or modify a subscription plan must be made in advance and are subject to approval. Changes may affect delivery schedules or food item quantities.
7. Food Item Distribution
Food items are distributed at the end of the agreed saving cycle or during the festive period specified in the plan. Distribution dates and methods will be communicated to subscribers ahead of time.
Glitz Food Bank reserves the right to substitute food items with similar alternatives of equal value where necessary.
8. Refunds and Cancellations
Payments made are generally non-refundable once processed, except where required by law or at the sole discretion of Glitz Food Bank.
Subscribers who wish to cancel their subscription must notify Glitz Food Bank in writing. Cancellation may not entitle the subscriber to a refund of amounts already contributed.
9. Customer Responsibilities
Subscribers agree to:
Provide accurate and current information
Make timely payments
Follow collection or delivery instructions
Communicate promptly regarding any issues with their subscription
Failure to comply may result in service disruption.
10. Limitation of Liability
Glitz Food Bank shall not be held liable for:
Bank or payment processor failures
Delays caused by factors beyond our control
Losses arising from incorrect information provided by the subscriber
Our liability is limited to the value of the subscription plan paid.
11. Privacy
All personal information provided is handled in accordance with our Privacy Policy.
12. Amendments
Glitz Food Bank reserves the right to amend these Terms and Conditions at any time. Updated terms will be published on our website or communicated through official channels.
13. Governing Law
These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria.
14. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact Glitz Food Bank through our official communication channels.